Why Do I Need Abacus EPoS?
Customers are expecting more and more from the retailer. They demand better product specification, value for money and higher standard of service.
So what is the answer… become leaner and more efficient…react to market changes, know your customers and have the optimum stock available for your local market. Investing in the Abacus Epos system can help you achieve this.
Through the use of stock forecasting and purchase order processing, many Abacus customers have reported a decrease in their stock holding and an increase in their margins. They no longer carry slow moving products or have to discount stock during sale periods – they buy in for sales. Some of our customers have reported that they turn stock over as many as 9-10 times per year.
This is because stock reporting gives detailed information about the products that they are selling and the respective margins being made. They can make informed decisions about purchasing products and negotiate the best terms with trade suppliers instead of playing guessing games and placing orders because they have a good relationship with the sales representative.Abacus users are able to deliver better customer service because at Point-of-Sale they can record serial numbers, track customers orders and inform customers what stock is available either at the branch or in many cases across the company. They can contact their customers to advise them of product recalls or use the powerful customer loyalty scheme and mailshot options to generate extra revenue from their existing customer base. Some retailers spend their marketing budget on generating new customers and miss the revenue opportunity that is available from their existing customer base.
The retailer can produce printed documentation and records for both sales and the service system. The service system option can record the work requested as well as work that was actually done together with the price charged. This detailed information is then stored and can easily be recalled to answer any related queries, which may arise in the future.
Abacus can also help reduce retail theft and till fraud. The use of the Abacus Stock Checker allows the cycle retailer to carry out quick and easy stock takes by scanning the bar codes on the products and entering the quantities. This information is then downloaded into Abacus and a discrepancy report is generated showing the stock values that need to be amended. By carrying out regular stock takes, specific area of the store or products can be highlighted where losses have occurred and action taken to rectify the problem.
Who else can offer you all these features to help you run your business:
- Effective handling of stock
- Control at Point-of-Sale
- Real time online full e-commerce website
- Purchase Order Processing
- Customer Order Processing
- Customer Tracking & Contact Management
- Christmas Club / Layaway
- Service System
- Integrated Accounts Suite
- Profit & Loss, Balance Sheet & Trial Balance Reports
- Stock Forecasting
- Management Reports
- Portable stock checking units
- Supplier catalogues on disk
- First class support, 24 hours a day, 7 days a week
- On site training
- The chance to have your say
- Lost Sales Reporting
- Customer Order Tracking
- Customer Marketing through mailshot and email facility
- Sales Order Processing
- SMS text messaging
- Kit selling module
- Website interface